I saw this for the first time last night on the 10th anniversary of the attack. I was overwhelmed by it. I would say the intensity of the story could be very troubling for an 11 year old. The language wouldn't be my first thought for a young person, the destruction and sense of loss would by my first concern. There are a few F-bombs dropped but as other posters have said it's nothing that an 11 year old hasn't heard already.
There were two moments during this documentary that I treasure. The first is when the two Naudet brothers are reunited after being separated. (This isn't really a spoiler since they are both on camera after the events). The second is when I learned that although around 3,000 people died that day, possibly 20,000 people were safely evacuated from these two buildings. I didn't know this before.
I visited the WTC not long before the attacks. In the train station underneath the plaza and in the lobbies of the buildings I saw at least 3,000 people. The place was very, very busy even at street level. On a business day there must have been thousands more above ground level. It's a miracle, and a tribute to the brave firemen who went up into the burning buildings and evacuated people that 6 or 7 times more people weren't killed.
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