I've never used one of those, nor any other DVD/BD vending machine (I don't even know if there were any others aside from Redbox). By the time they became a thing I was already downloading movies.
They were around from 2002 until this year, 22 years, which is about as long as video rental stores were popular (early 1980s until about the mid 2000s), yet they didn't have anywhere near the same cultural impact. The one that was at the local grocery store had an out-of-order sign on it for the past few months, and then as of a couple of weeks ago it was gone. During all the years it was there I never happened to see anyone actually use it, nor even pay any attention to it at all.
During the 1980s and 1990s there were 5 places in town where you could rent movies, including that aforementioned grocery store. One of them was a dedicated video rental store that had thousands of movies (it closed in 2008 or 2009). That grocery store was never a popular place to rent movies because they never had a very big selection, but they did it for the longest in this town; over 40 years (about 15 of those years being in the form of a Redbox vending machine, which was the only one in town).
You can still borrow movies from the local public library though, last I knew.
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