Zootopia didn't invent talking animals, Disney didn't invent them. Talking animals were used for storytelling for a long time in fables. Usually, a certain species represents a certain human characteristic, e.g. the fox is smart, the lion is strong and brave, the snake is cunning, the mouse is weak but smart. Using such a long tradition makes it easier to tell a story which can be understood by everyone, and Disney was always very successful in using such traditions.
Zootopia is still a fable and part of this tradition. Right from the beginning we are introduced to predator and prey animals. That's presenting species of animals in a traditional way.
But Zootopia is also an anti-fable. Right from the beginning the tradition of predator and prey animals is presented by children as history long gone, we learn that the animal society has overcome such opposites. Is it true? Minutes later we see a little fox beating a little bunny.
So, the storytelling of Zootopia has two legs. One leg is the traditional way of telling an animal fable, the other leg is trying to leave that tradition behind. Zootopia uses both legs to make the story progress.
Like a classic fable Zootopia even has a "moral of the story" presented at the end. But unlike a classic fable, the moral of the story is very general, it says only that we should always try to make the world a better place and "life's a bit more complicated than a slogan on a bumper sticker" -- that's almost saying: life's more complicated than a little animal fable with its "moral of the story".
Now, answering your question: is the plot a metaphor for xy?
In my opinion Zootopia is more than a metaphor. A metaphor, that would be a clear message wrapped into colorful paper. But as soon as you put the paper away the gift turns into a boring message -- not a gift at all. Some commentators obviously see Zootopia exactly this way. For them Zootopia is like a lame bunny hopping along on its one leg, trying to distract the predator audience from its weakness.
But if you look closer, you can see that Zootopia is more. There is fun in how the story develops in unexpected ways, there is fun in how the story moves along with its two legs -- like a bunny which is always a little bit faster than its predator audience, because with two legs it can move in unpredictable directions.
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