Most of the employees are good employees, which is why they are pleasantly shocked and not upset. I have only seen two employees who are upset when the "Trainee" reveals themselves to be the CEO or at least some part of Corporate, and they were horrible employees.
One was a shift lead named Ronnir who was talking constant crap about the customers and saying he hated them and thought they were self entitled snobs, something a shift lead who is part of management shouldn't be doing. I think he also talked crap about Corporate themselves saying something like he felt Corporate treated the management like they were Robots. So when the "Trainee" COO revealed himself to her, he was upset in a "God, I screwed up royally," way.
The other bad employee was named Jackie. She said she wanted to punch the customers in the face! LOL. When the CEO revealed himself to her, she was upset and said she wouldn't have spoke like that if she new he was the CEO.
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