Hm.
I think all the characters in the film have flaws to a varied extent. While Natalie is a hard worker and does have a certain level of self awareness, she also suffers from the common problem of younger people whatever the generation. And that is not knowing what she doesn't know. The problem then becomes what attitude people have to that problem, meaning do they acknowledge it and try to learn, or to ignore that there is a problem.
Natalie's growth in the story comes when she is smart enough to recognize that there are some things she doesn't know. And she sets about to learn how to overcome that lack of knowledge. In short she learns from experience.
The extent to which the film by contrast demonizes Alex is a very complex question. Many people conclude and take for granted that others should that Alex is virtually, or in fact, evil. While I certainly do not approve of her choices and actions, I can't quite bring myself to conclude she is that bad. She in fact takes Ryan as she first finds him and assumes that is who he is. It's hard to blame her entirely for the resulting mash up. I will say she should have probably been more aware what was happening between them, especially by the point they go to Ryan's sister's wedding. But we don't really see her going over her thoughts or taking any action on her own after that prior to when Ryan goes to her townhome. after that her coldness to him suggests that she was NOT aware of how she was in effect encouraging Ryan, and was being unfair with him. But I think she was also angry at that point, that as she saw it Ryan had broken the rules. Not defending her, but I found this a somewhat plausible take on her part. (t be clear I not only do not approve of Alex - I find her to be a character it must be very difficult to live in her skin. In a way she is pathetic. But on a moral plane the film, rightly or wrongly compared to real life, does offer reasons to make a wholesale condemnation a bit much.)
As for Ryan, I am not sure it makes sense to see him as demonic, either. His life choices are certainly problematic as many people would see them, and he does misread what is going on with Alex. But there are people out there who find that his way of coping with the world works for them, and I am not sure I can condemn such people.
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