Why did O'Donnell need the switchboard operator Margaret?
O.K., she was plain-spoken, brisk, and a little sarcastic when dealing with callers while working on the Whitehouse switchboard. But so what? Why did she have to be the one to inform Commander Ecker that he had a phone call from O'Donnell? Did O'Donnell think that Ecker was going to refuse a call from the Special Assistant to the President unless some bossy lady patched him through?
It was O'Donnell who was speaking to the man; his words had to impress upon him the gravity of the situation and the urgency of his request. Any one of his assistants could have introduced the call by saying to Ecker, "You have an urgent/important call from Special Assistant to the President Kenneth O'Donnell. It's a matter of National Security."
Besides, is someone as high-up as O'Donnell actually going to be aware of the telephone mannerisms of a Whitehouse switchboard operator? As long as he gets his calls, why would he even notice?