Sheer confusion
I like Pacino and I knew this movie was among the best of all time, so when I decided to watch it I was expecting something really good. However, after the end credits rolled I have to say I found myself at least confused if not let down. The acting and direction are excellent no doubt. But the story... seriously?! Bank robbers who change their mind and walk out after the robbery has started; hostages playing with their kidnappers' rifle; a robber/kidnapper walking in and out of the bank unarmed with 200 cops around him; a married man who is simultaneously married to another guy (!) who wishes to become a woman but doesn't even show a bit of affection towards the man risking his life to make it happen... (deep breath)... I mean come on!
Even the actual person who this movie is based on has said that the movie is only 30% accurate--from Wikipedia. I found it pointless, nonsensical, unrealistic, disoriented, lukewarm, like nothing was intended to be conveyed through this movie. It's like "hey, wanna know what happened in an August day of 1972? This, this, and that, end of story." We might as well have read the papers of the day. And to think I really wanted to like this one. Oh, well, I guess I'll have to stick with Scarface, Donnie Brasco, Carlito's Way, the Godfathers and so many more that make Pacino such a great actor.