Yeah I felt for the girls' parents too. It must be heartbreaking to raise a child and think you set them on a path only to have them go astray. Sadly, this is a theme that continues to recur even today and probably always will.
I'm surprised you call the detectives flippant, blasé, hardened and cynical though. I thought they did a great job. Solving a case so quickly is not usually the norm. They obviously did things differently in those days; like taking random people to see other suspects and to victims' homes, etc. I've seen this in other movies from the period but I don't know how realistic it is. Other than that I was impressed with the homicide squad. I especially liked the Lieutenant and Holloran.
That said, I think when you're in a job dealing with certain tough issues on a daily basis, you have to develop a thick skin. You can't be in the corner crying every single time something happens. If you are you will be ineffective in the job you're there to do. It may come across as non-caring, hardened, and blasé but I think it's more along the lines of self-preservation. Not all jobs can be done well by all people.
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