To put it more simply, the doctor was just lonely. What he longed for was the days before his face was ruined. In one scene he indicates that he had been quite the lady's man at one time. No doubt he also at one time, before the war, had had a thriving private practice, which he was no longer able to maintain because of his rather gruesome looks. Thus he had to exist on the unexciting and low-paying (for an M.D.) job as a hotel doctor. He was just hoping to get a letter from anyone!
As I have stated on another thread, Lewis Stone stole the show from the bigger stars. When I think of Grand Hotel, I think first of of the doctor.
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He maketh His sun to rise on the evil and on the good... St. Matthew 5:45
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